I can't play videos on HBO Max, either. If not, you will have to purchase the HBO Max service, priced at $14.99 to gain access to the new streaming service. You can solve it by heading over to your AT&T account page and clicking the link asking you to activate your account with HBO Max access. I use Edge browser. How do I cancel my subscription or trial? … Make sure your device is connected to the right access point and hit ‘Go’. HBO Max provides different ways to sign in to your account. How to Change User Folder Name in Windows 10, What Shows Are Moving to Discovery Plus? Wonder Woman 1984 will be available on HBO Max until January 24, 2021. ► How to create your HBO Max account using provider credentials. Some content works, some doesn’t. Earlier on, AT&T subscribers were made aware of their promo discount, where they could access HBO Max for free, depending on their subscription status. Then run a speed test. Once done, you need to create a new account on HBO Max using your Hulu account. A common solution exists for both of the issues. The same goes for YouTube TV too. 2021-01-17 16:03:13 @stitchkingdom @ClaraEPB @hbomax No. Re-Add the Channel. Relaunch the app after force closing it. Press Esc to cancel. HBO Max offers different options for users to sign up with. If you are experiencing problems with the HBO Max app, it could be just that. See the link below for a full step-by-step guide on how to get HBO Max via Hulu. If you can access the HBO Max app, but cannot view content, check your subscription plan to make sure you are subscribed to HBO Max add-on. You have questions: Are they all the same? To sign out in the app, go to Settings > Manage Devices > tap the x button after your device. HBO Max requires a minimum download speed of 5 Mbps to stream content seamlessly. To find out how to do this, search the Internet for 'update + the name of your browser' (i.e. When HBO Max was launched, the company confirmed that the service will be accessible on select Samsung Smart TVs (from 2016 and onward). I have Windows 10 version 1909. © 2021 Warner Media LLC, All Rights Reserved. HBO Max users are also facing problems when content is being streamed. Check out our article below to learn more. After you start playing a video, move your mouse to the lower-right corner and click the full-screen icon (four arrows pointing outwards). When that doesn’t work, try uninstalling the older version and then install the new HBO Max APK. HBO GO. Make sure you are using the correct credential and mobile providers. Troubleshoot HBO Max on your TV Popular: ... Wonder Woman 1984 on HBO Max Wonder Woman 1984 released in theaters and was made available to stream exclusively on HBO Max in the US on the exact same day, December 25. This appears to have worked for some users after they used the live chat support from within the AT&T watchtv app. options or settings and I saw no reference to accelerators. So if you have shared your credentials with another party, you may be able to sign in to your account, but not be able to stream content, if there are already 3 users logged in. However, if you are still experiencing problems signing in, first check that you have landed on the right address (hbomax.com/tvsignin). If you have an existing HBO account, you sign in using the dedicated option. If you sign in with a different provider, you will not have access to HBO Max with the provider that you would like. Make sure you have added HBO Max as an add-on under your Hulu Account > Manage Add-Ons. Solution #2: If you are facing a problem signing into the HBO Max using AT&T, getting stuck on POST DATA screen, then here’s a fix. The new service has brought with it a huge variety of content with a satisfactory blend of old-school and brand new shows. update Chrome browser). The biggest problem to overcome is the US credit card check. To force close the app, go to ‘Settings’ on your phone, and then select ‘Apps’. Solution #3: If neither of the two solutions work, you can proceed to talk to AT&T customer care and asking them to manually add HBO Max to your account. HBO Max sign-in is not working Right off the bat, as HBO’s new service launched, numerous subscribers complained about not being able to sign in to the app. If you are an Amazon Fire TV user and are searching for the HBO Max app, you might be left searching for a long time. Remember, you need to use the HBO Max app (or web) to watch HBO Max content, not the Hulu app. ... Hbo max is not working on Microsoft edge chromium But working on Google Chrome, their Engineers are working even in covid 2021-01-13 18:16:50 Turn off private browsing or incognito mode. On the same screen, tap ‘Clear Data’ to delete its data, including downloaded TV shows and settings on your device. If you live anywhere in the world other than the U.S., you will not be able to access HBO Max. Can’t log in to HBO Max after upgrade from HBO Now, HBO Max not able to connect to Chromecast, 11 ways to fix HBO Max not working problem, #1 Make sure you added the HBO Max add-on, #2 Download and use the HBO Max app or Web client, #3 Make sure you are using correct credentials, create a new account on HBO Max using your Hulu account, sideload the HBO Max APK on your Fire Stick, How to install HBO Max on Amazon Fire Stick, How to create your HBO Max account using provider credentials, How to watch HBO MAX outside US (works for abroad users), 3 easy ways to mirror and watch HBO Max on Roku, How to Stop ‘Contact Joined Signal’ Notifications on the App, How to Join Telegram: Step-by-step Guide With Pictures, How to Set Details View for All Folders on Windows 10, How to Remove Microsoft Account From Windows 10. What happened to HBO GO? HBO Max. We have answers. Let us know in the comments below. It appears that accounts with such an issue have HBO Max working normally when streamed on a mobile device. See supported browsers. Disclaimer: While PrivateVPN works with HBO Max, due to the nature of services like HBO Max making efforts against VPN services, it is not able to guarantee non-stop 100% of the time support at all given times. You need a minimum download speed of 5 Mbps. HBO or HBO Max might actually be down While this is rare, it’s possible HBO and HBO Max are not working because they are actually just down. Watch HBO Max With PrivateVPN You can solve the issue by mirroring your screen using the Google Home app rather than using the Cast feature. Click ‘Force Close’ or ‘Force Stop’ to close the app. If your video resolution is greater than 1080p, videos might not play full screen or may be clipped off. 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